Leesburg to begin charging service fees for electronic utility payments
For immediate release: January 30, 2024
Contact: Office of the City Manager
352-728-9786 ext. 1100
citymanager@leesburgflorida.gov
Leesburg to begin charging service fees for electronic utility payments
LEESBURG, FL - Starting March 1, 2024, the City of Leesburg will begin charging a transaction fee for all utility payments made by electronic means.
The city has absorbed the service fees for processing electronic utility payments since August 2015. In Fiscal Year 2023 that expense was over $400,000 with the Fiscal Year 2024 amount estimated at $450,000. This issue was discussed during FY 2024 Budget Workshops and it was determined that the city should no longer pay these fees.
Electronic processing fees will be encountered by customers for the following transactions:
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- ACH/eCheck utility payments will have a $1.00 convenience fee
- Credit/debit card utility payments will have a $3.50 convenience fee
Utility customers can avoid the fees by using the auto-pay option linked to a checking or savings account, paying in person at City Hall with cash or a paper check or paying with cash at AMSCOT locations.
Questions regarding the charges should be directed to the Customer Service Department at 352-728-9800.