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Important Phone Numbers

Make sure to keep these phone numbers handy to report natural gas emergencies or to change your account inforamtion.

Emergencies (gas leaks/odors, cut lines etc.)   (352) 728-9840
Gas availability      (352) 728-9840
Call before you dig  811 or (800) 432-4770
 New service request  (352) 728-9800
 Turn on / shut off gas  (352) 728-9800
 Light pilots  (352) 728-9800
 Appliance hookup      (352) 728-9800
 Cusotmer name or address change  (352) 728-9800








What to do if you Suspect a Gas Leak

Natural gas is colorless, odorless and lighter than air. An organic product called mercaptan is added to gas to give it an odor similar to "rotten eggs". This is a safety measure to assist in detecting a gas leak. 

If you have concerns, call us anytime at (352) 728-9840. Call 911 for life-threatening emergencies.

Some signs of a gas leak include: 
        • A gaseous or hydrocarbon odor 
        • Blowing or hissing sound 
        • Dust blowing from a hole in the ground 
        • Continuous bubbling in wet or flooded areas 
        • A spot of dead or discolored vegetation in an otherwise green area 

If you smell gas: 
        • If possible, eliminate any source of ignition 
        • Do not smoke. Do not use lighters or matches 
        • Do not turn off/on any switches or appliances 
        • Do not use a phone or cell phone 
        • Leave the area and go to a safe location 
        • Call (352) 728-9840 

Provide this information when you call in an emergency:

        • Name 
        • Address or location 
        • Telephone number 
        • Type of building or site 
        • Location of odor (inside by appliance or outside of building)

Carbon Monoxide

Carbon monoxide (CO) is an odorless and colorless gas. It can be deadly with very little warning. Carbon monoxide accumulates when natural gas appliances are not burning properly.

Symptoms of carbon monoxide poisoning include flu-like illness, headaches, drowsiness, nausea and blurred vision. If you suspect poisoning, go outside into fresh air. If needed, get medical attention. 

Make sure appliances are installed and operated according to the manufacturer's instructions and local building codes. Also, use a carbon monoxide alarm - preferably close to sleeping areas inside the home.

Flexible Connectors

A flex connector is the corrugated metal tubing used to bring gas from supply pipes to your appliance. Uncoated brass connectors are dangerous and can cause a serious gas leak. Replace them immediately with a stainless connector or plastic coated brass connector. A certified professional or a City of Leesburg gas service technician should inspect and change your flex connectors. Call (352) 728-9840 for more information. 


Last updated: 12/27/2012 12:38:29 PM